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At Genesys, we deliver AI for the experience economy through powerful solutions, expert services and strategic partnerships that help organizations orchestrate smarter interactions at scale.

Genesys Cloud is an all-in-one cloud contact-center solution that enables personalized customer experiences across phone, email, chat, text and social channels.

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.

Dec 4, 2025 · Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar™: Workforce Engagement Management ...

Dec 5, 2025 · Bridgette Bell McAdoo, Chief Sustainability Officer at Genesys, explains how Genesys builds responsibility and empathy into its AI and cloud operations

The Genesys Product Login portal enables you to login to any of the Genesys products: CX Builder, EchoSystem Manager, Multicloud: Account Manager, Multicloud: Enterprise Manager, …